Our offices will be closed from 3pm on Friday 30th July until 9am on Monday 9th August, to give our hard-working team a break after another very hectic period. We operate with a very small team and rather than rotating individuals onto annual leave and putting more pressure on the remaining staff members as a result, we have decided to close our offices for a full week so that everyone can get some much-needed rest and the opportunity to re-connect with family and friends as lockdown measures are now starting to ease. We have timed the closure to minimize disruption as much as possible. Whilst we apologize for any inconvenience caused by the holiday closure, the wellbeing of our staff members and our ability to continue to provide outstanding service to our customers in the months ahead are of great importance to us. As our offices will be unoccupied, please do not send items to us for delivery during the closure. Mail will not be delivered to us during this period and will be held in Royal Mail or courier depots until our return. Wishing all of our customers a peaceful and healthy summer.
The Team at ScrapGoldUK
Thursday 12th November 2020 As the latest Covid Lock-Down in England adds to the restrictions that are already in force, to varying degrees, in all parts of the United Kingdom, we wish to re-assure our customers that we are still open for business.
We have very strict protocols in place to keep our members of staff safe in the workplace and business continues, albeit not as usual.
We are still receiving packages sent to us by insured Royal Mail Special Delivery and for higher value sales we are able to make Covid-secure arrangements to receive personally delivered consignments, strictly by appointment only and subject to compliance with our protocols. Please call for details if you wish to visit us to sell items.
For clients that are self-isolating or unwilling to visit a Post Office, the new Royal Mail Collect service may be of interest. It is now possible to have insured Special Delivery parcels collected from your home or workplace by Royal Mail for a small additional fee. Visit Royal Mail Parcel Collect Service for details. (Select large letter or small parcel, depending on the weight of your items and select Special Delivery service with an insurance level that covers the contents.) We strongly recommend that a tamper-proof Royal Mail Special Delivery pouch is used when sending precious metals through the post. These pouches are available free of charge from a Post Office. If you are unable to access a Post Office to collect a pouch we will be happy to post a selling kit out to you, just give us a call.
The recent news that a Covid vaccine could be available in the near future seems to have given the Nation a glimmer of hope that 2021 could see the lifting of many of the restrictions that we are currently enduring. We all hope to see improvements in the situation which will allow as social a Christmas period as possible.
In the meantime, please follow the rules that apply to your particular area and Stay Safe.
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Operational Update
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