Due to the continuing Coronavirus situation we are suspending our service and will no longer accept items for processing after Friday 20/03/2020, until further notice.
PLEASE DO NOT POST ITEMS TO US UNTIL FURTHER NOTICE.
This will prevent our customers having valuable items ‘trapped’ in the postal system if we are forced by illness or by Government restrictions to close our offices.
We offer our sincere apologies for any inconvenience that is caused and we will reinstate full service as soon as we possibly can.
In the meantime we wish you good health and good fortune in the coming weeks.
The Team at Scrap Gold UK
Group International Ltd ("We") are committed to protecting and respecting your privacy.
Scrap Gold UK is a trading name of Group International Ltd, a company registered in England and Wales (registration number 04497345), whose registered office is at Innovation House, 410, Stafford Road, Wolverhampton, West Midlands, WV10 6AJ.
We will only process personal information which you provide to us in accordance with the EU General Data Protection Regulation (GDPR), the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011 and the Data Protection Act 2018.(For the purpose of GDPR, the data controller is Group International Ltd.)
We may collect and process the following data about you:
We may receive information about you if you use any of the other websites we operate or the other services we provide. [In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.] We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
We use information held about you in the following ways:
Information you give to us - We will use this information:
Information we collect about you. We will use this information:
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
When you call us by telephone, we may record or monitor calls. We do this for the purposes of quality assurance, staff training and fraud prevention. Recordings will be retained for a period of one month and then deleted, with the exception of recordings identified as pertinent in the investigation of complaints or suspected unlawful activity.
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
All information you provide to us in electronic form is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Personal, photographic and address identity documents (or copies) sent to us will be stored on a physically isolated computer system which is fully encrypted and never connected to the internet. Once this data has been copied to the isolated system, all records of the data will be permanently deleted from the system on which we received it from you.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.